There might not be a greater takeaway from a demanding year, or day, or even moment than this – practice and hone the art of listening.
More than you talk.
Understand that, even if you think you know everything or a lot, you don’t know it all, and to succeed, you have to open yourself up and listen. Open those ears. Pay attention to what other people are saying. What they’re needing. What they’re feeling. What they want and what they don’t.
Listening is so simple, yet so difficult.
You can make change, on many levels, if you hear the people and things around you.